Terms & Conditions

Refund Policy & 30 Day Money Back Guarantee  

You can create a demo app by downloading our plugin via the Word Press plugin store and test our features to ensure you are happy prior to paying for the plugin app.  We offer a 30 day money back guarantee allowing the User to obtain a refund if you find the plugin is not suitable for your requirements.

The 30 day refund will be effective from the date of purchase and is not available after this time. All refunds will be made within 5 business days of the request, however Woomoby is not responsible for refunding bank fees or other fees associated with the original transaction.   To obtain a refund please reply email us with the copy of your receipt/invoice within 30 days of purchase and the reason for the refund.


INFORMATION WE COLLECT

We collect information primarily to provide better services to all of our customers. We collect information you provide us on our Sites such as your name, email address, postal address, phone number, fax number, company name, credit card payment information and demographics. We may also obtain information from other sources and combine that with information we collect on our Sites. When you visit our Sites, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Sites.  We automatically collect information using “cookies” and Web beacons. Cookies are small data files stored on your hard drive by a website and web beacons are electronic images that may be used on our Sites or in our emails. Among other things, cookies help us improve our Sites, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites. Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites and could remove cookies used for opt-out of tracking, including our opt-out cookie.

HOW WE USE INFORMATION WE COLLECT

We use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We may use your information to: improve our services and how we operate our business; understand and enhance your experience using our sites, products and services; provide and deliver products and services you request; respond to your comments or questions and for our solutions team to provide service; send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; communicate with you about promotions, upcoming events and news about products and services offered by Woomoby and our selected partners; link or combine it with other information we get from third parties, to help understand your needs and provide you with better service; and protect, investigate and deter against fraudulent, unauthorized or illegal activity.

PLUGIN AND MOBILE APP UPDATES

Woomoby will be sending Mobile App & Plugin updates via your website dashboard when necessary, and the User will need to make compulsory updates of the plugin. If the plugin app is not updated immediately, Woomoby will not be responsible for malfunctioning of the app or any of its features.  In any such cases where the plugin is not updated there will be no refunds made.

INFORMATION YOU SHARE

Our privacy policy does not cover any third party services. To learn about those third parties’ privacy practices, please visit their policies.

INFORMATION WE SHARE

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

SECURITY & PERSONAL INFORMATION

Woomoby takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.